Last Updated: September 9, 2026
These Terms & Conditions (“Terms”) govern your access to and use of glowingmama.com and your purchase or participation in services provided by Glowing Mama Inc. (“Glowing Mama,” “we,” “us,” or “our”).
By accessing our website, purchasing our services, enrolling in coaching, or otherwise participating in the Glowing Mama program, you agree to these Terms.
If you do not agree with these Terms, you should not purchase or use our services.
Glowing Mama provides educational weight-management and wellness coaching.
Depending on the program purchased, services may include:
The exact services, duration, frequency, and pricing applicable to your purchase will be disclosed before you purchase the applicable program.
Glowing Mama provides coaching and education and does not provide medical diagnosis, treatment, or healthcare services.
Our services are not a substitute for consultation with a physician or other qualified healthcare professional.
Please review our Disclaimer for additional information.
You must be legally capable of entering into a binding agreement in your jurisdiction to purchase our services.
If you are under the applicable age of majority, you must have the permission and involvement of a parent or legal guardian where required by law.
Glowing Mama reserves the right to refuse participation where reasonably necessary to protect the client, coach, or integrity of the program.
You agree to:
Your participation and results depend substantially on your own actions and circumstances.
Glowing Mama does not guarantee weight loss, fat loss, improved metabolism, changes in body composition, improved symptoms, or any particular result.
Testimonials and examples are individual experiences and are not guarantees of future results.
Glowing Mama offers the following refund policy:
You may request a full refund within seven (7) days of purchase, without providing a reason.
To request this refund, contact:
info@glowingmama.com
Glowing Mama may also provide a full refund at the end of the applicable coaching program if you have fully participated in the program and have followed the applicable program recommendations but have not attained the results contemplated by the applicable program guarantee.
To qualify, you must have:
Glowing Mama may request reasonable documentation showing completion of these requirements before determining eligibility for the end-of-program refund.
This refund policy does not guarantee a particular amount of weight loss or other outcome. Eligibility is determined according to the specific program purchased and the requirements communicated to you at enrollment.
Nothing in this refund policy limits any non-waivable consumer rights you may have under applicable law.
If you need to cancel or discontinue coaching, contact:
info@glowingmama.com
Cancellation of participation does not automatically create a right to a refund except as expressly provided under these Terms, your purchase agreement, or applicable law.
Coaching calls must be scheduled through the scheduling system or other method provided by Glowing Mama.
You are responsible for attending scheduled appointments.
If you need to reschedule, you should provide reasonable advance notice.
Repeated missed appointments or failure to participate may affect your ability to receive the full benefit of the program and may affect eligibility for any results-based refund where participation requirements are part of that guarantee.
Depending on the program purchased, Glowing Mama may provide support through email, text messaging, private messaging platforms, or other communication channels.
Response times may vary.
Chat and messaging support is not intended for emergencies or urgent medical matters.
Do not use Glowing Mama messaging channels to request emergency medical assistance.
If you provide your mobile telephone number and affirmatively opt in to receive text messages from Glowing Mama, you may receive text messages relating to:
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier and plan.
Consent to receive marketing text messages is not a condition of purchasing Glowing Mama services.
You may opt out of text messages at any time by replying STOP.
You may reply HELP for assistance or contact info@glowingmama.com.
After you opt out, you may receive one final message confirming that your request has been processed, after which no further messages will be sent unless you separately provide consent.
Glowing Mama may use third-party telecommunications and messaging providers to deliver SMS communications.
We do not sell or rent your mobile telephone number for third-party marketing.
Your SMS consent is specific to Glowing Mama and does not constitute consent to receive messages from unrelated third parties.
For information regarding how Glowing Mama collects, uses, and protects personal information, please review our Privacy Policy:
https://glowingmama.com/privacy-policy/
Where required, Glowing Mama will obtain appropriate consent before sending commercial text messages.
By opting into SMS communications, you confirm that the telephone number provided belongs to you or that you are authorized to provide consent for that number.
You agree not to provide a telephone number belonging to another person without authorization.
Glowing Mama may maintain records of SMS consent and opt-out requests for compliance and operational purposes.
Glowing Mama will honor valid opt-out requests in accordance with applicable law and applicable messaging-industry requirements.
Our collection and use of personal information is governed by our Privacy Policy:
https://glowingmama.com/privacy-policy/
By using our services, you acknowledge that you have had an opportunity to review the Privacy Policy.
All materials provided by Glowing Mama, including but not limited to:
are owned by or licensed to Glowing Mama and are protected by applicable intellectual-property laws.
Your purchase gives you a limited, personal, non-transferable right to use the materials for your own personal use during and, where applicable, after your participation in the program.
You may not reproduce, distribute, publish, resell, sublicense, share, record, copy, or commercially exploit Glowing Mama materials without written permission.
You agree not to disclose confidential information shared by Glowing Mama or other participants during private or group coaching.
You also agree not to record, distribute, or publish group coaching sessions without express written permission.
Glowing Mama will handle personal information in accordance with its Privacy Policy and applicable law.
Participants are expected to communicate respectfully with coaches and other participants.
Glowing Mama may suspend or terminate access to the program if a participant engages in harassment, threats, abusive behavior, discrimination, disruption, unauthorized recording, unauthorized sharing of program materials, or other conduct that materially interferes with the program or other participants.
Glowing Mama may use third-party services for scheduling, payments, communications, video conferencing, messaging, hosting, analytics, or other program functions.
Your use of third-party services may also be subject to those providers’ terms and privacy policies.
You agree to pay the fees disclosed to you at the time of purchase.
Unless otherwise expressly stated, all payments are due according to the payment arrangement selected at checkout or enrollment.
You authorize Glowing Mama and/or its payment processor to process payments using the payment method you provide.
You are responsible for maintaining accurate billing information.
If you believe a charge is incorrect, please contact Glowing Mama at info@glowingmama.com before initiating a payment dispute or chargeback so that we have an opportunity to address the issue.
Nothing in this section limits any rights you may have under applicable law or payment-network rules.
To the maximum extent permitted by applicable law, Glowing Mama Inc., its owners, employees, contractors, coaches, representatives, affiliates, and service providers shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your participation in the program or use of our website or materials.
To the maximum extent permitted by applicable law, Glowing Mama’s aggregate liability arising from your purchase or participation in the program shall not exceed the amount you actually paid to Glowing Mama for the specific service giving rise to the claim.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Glowing Mama Inc., its owners, employees, contractors, coaches, representatives, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your misuse of the services, violation of these Terms, violation of another person’s rights, or actions taken contrary to appropriate professional medical advice.
Any testimonials, case studies, before-and-after examples, or statements concerning results are provided for informational purposes.
Individual experiences differ.
Glowing Mama does not represent that a testimonial is typical or that another participant will achieve the same outcome.
Glowing Mama may update these Terms from time to time.
Updated Terms will be posted on our website with an updated “Last Updated” date.
Where required by applicable law, we will provide additional notice or obtain additional consent.
Glowing Mama may suspend or terminate your access to services where reasonably necessary because of non-payment, violation of these Terms, abusive conduct, misuse of program materials, or other material breach.
Termination does not eliminate payment obligations already incurred or provisions that by their nature should survive termination.
These Terms shall be interpreted in accordance with the laws applicable to Glowing Mama Inc.’s jurisdiction, subject to any mandatory consumer-protection laws that apply to you based on your place of residence.
Nothing in these Terms is intended to deprive a consumer of mandatory rights or protections provided by applicable law.
Before initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve disputes by contacting Glowing Mama at:
info@glowingmama.com
Any dispute-resolution provision contained in a separate purchase agreement or enrollment agreement will also apply where applicable.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or removed only to the extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.
These Terms, together with the applicable purchase agreement, Privacy Policy, Disclaimer, and any other written terms expressly incorporated into your purchase, constitute the agreement between you and Glowing Mama regarding the applicable services.
Glowing Mama Inc.
York, Ontario, Canada
Email: info@glowingmama.com
Website: https://glowingmama.com
Privacy Policy:
https://glowingmama.com/privacy-policy/